Effective Date: 1st October 2024

1. Introduction

Welcome to London Dyslexia Centre (the “Site”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

2. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

• Register on the Site
• Subscribe to our newsletter
• Fill out a form
• Interact with us through email or chat

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Improve our website and services
• Process your transactions
• Send periodic emails regarding your order or other products and services
• Respond to customer service requests
• Personalise user experience

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption of sensitive information
• Regular security assessments
• Restricted access to your personal information

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• With trusted third parties who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.
• To comply with the law, enforce our site policies, or protect our rights or others’ rights.

6. Cookies

Our Site may use “cookies” to enhance user experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

7. Third-Party Services

Our Site may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site.

10. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at: info@LondonDyslexiaCentre.org.uk.